withdrawalprocess1

You can change your mind to apply for a loan at any time during the application process by exiting the process, we will not progress your application.

You can still change your mind after the loan has been approved and funds have been sent to your bank account during the first 14 days after you sign the loan agreement. In this period you have a statutory right to withdraw however you will be charged interest for the period on the loan amount.

In order to withdraw you must contact us either by emailing us loans@trackloans.co.uk or call our customer support team on 0330 024 9803 before the end of 14 days from the date you signed the agreement. Any interest applicable together with the funds you were approved for will need to be repaid within 30 days of the date you inform us that you wish to close your account.